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#29412 03/10/11 07:26 AM
Joined: Sep 2011
Posts: 12
Novice
Hi all,
This is my first post,so be gentle.
I subscribed to the Following :Lawnmower Parts List & Manuals Area active Yes current status SIGNUP
I received the PayPal email as having paid .
I need some info on a Victa engine.How long do I wait for access?
Just want something to do this afternoon.
Thanks everyone.

Joined: Jan 2009
Posts: 6,926
Likes: 10
Pushrod Honda preferrer
***
I'm told you need to clear your cookies the first time you try to access the manuals, after your payment is acknowledged. Seems like you have an old cookie that says you don't have access, and it doesn't immediately overwrite, so if you clear them, the new one will get written right away.

Joined: Sep 2011
Posts: 12
Novice
I've cleared cookies and logged in again,still no change.I deleted the cookies in firefox and rebooted the computer and logged in,still no change.Repeated first step,still no access.:(

Joined: Jan 2009
Posts: 6,926
Likes: 10
Pushrod Honda preferrer
***
Sorry about that Andy. Please send a PM (Private Message, in "My Stuff" at the top of the page) to Bruce, the site owner and administrator. I'm sure he will sort it out in a flash.

Joined: Dec 1999
Posts: 5,426
Likes: 36
Repair Junkie
****
Originally Posted by AndyM
I've cleared cookies and logged in again,still no change.I deleted the cookies in firefox and rebooted the computer and logged in,still no change.Repeated first step,still no access.:(

Andy,

Please click HERE. I have checked and you do have access to the lawnmower parts list area.


Regards,
[Linked Image]

Bruce


Please do not PM me asking for support. Post on the forums as it helps all members not just the individual.
Joined: Sep 2011
Posts: 12
Novice
Hi Bruce and Grumpy,
Still not working.I have tried all the above again,and on another computer as well.
Have I missed anything?
Thanks anyway.

Joined: Sep 2011
Posts: 12
Novice
Still not working. frown

I get this message when clicking on how to access manuals etc....

UBB Message
Access denied.

Please click back to return to the previous page.

Joined: Oct 2010
Posts: 1,819
Likes: 6
Junior Technician
***
I had that. Cleared my cookies and then it worked.


You sure you are doing it right??

Joined: Dec 1999
Posts: 5,426
Likes: 36
Repair Junkie
****
Originally Posted by AndyM
Hi Bruce and Grumpy,
Still not working.I have tried all the above again,and on another computer as well.
Have I missed anything?
Thanks anyway.

I think you have and I have tried to call you but no answer. Note that I have tested and you have access to the area.

Can you put step by step on how you are trying to access the parts list and manuals area so that we can see why you are not getting access.

TRY THIS:

Log in and then click HERE I am at a loss why you can't get in. If this works then you are doing it wrong. cheers2


Regards,
[Linked Image]

Bruce


Please do not PM me asking for support. Post on the forums as it helps all members not just the individual.
Joined: Sep 2011
Posts: 12
Novice
working now.
thanks

Joined: Jul 2005
Posts: 6,362
Likes: 11
Administrator - Master Technician
****
Hi AndyM, as you have resolved the problem, I will now close this thread. wink
cheers2


Please do not PM me asking for support. Please post your questions in the appropriate forums, as the replies it may receive may help all members, not just the individual member.
Kindest Regards, Darryl grin



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