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#108717 27/09/20 08:44 AM
Joined: Jan 2016
Posts: 7,466
Likes: 143
NormK Online Content OP
SENIOR TECHNICIAN
How are others getting on with deliveries from Aus Post. In Vic we are being told that our mail deliveries are now every second day, what I haven't been able to work out which every second day. Seems to me to be they now only come once they have enough mail to deliver in an area on particular day. I ordered some fittings from an ebay seller in Dandy South and have now been waiting 15 days. I could have walked to the seller and picked them up in half an hour. I think I will have to start asking sellers if they are going to use Aus Post and if so I won't order from them. I do this with anybody using Fastway Couriers as well

Last edited by NormK; 27/09/20 08:45 AM.
Membership information
NormK #108719 27/09/20 09:58 AM
Joined: Nov 2013
Posts: 6,938
Likes: 278
Forum Historian
Hi Norm
Aus Post has done for mail and parcel delivery what myxomatosis did for rabbits.

The highest paid public servant in AUS is the CEO of ... you guessed it.
Yet, my continued experience - for many years - is poor delivery times.
They are a law unto themselves, and they will hide behind a pandemic
as an easy excuse.

https://www.news.com.au/finance/bus...s-story/53b77197925a504a84b8834cda936ba8

Not good enough!
--------------------------------
Jack

[Linked Image]

NormK #108720 27/09/20 12:31 PM
Joined: May 2020
Posts: 48
Novice
Funny how they were crying poor and cut black the hours and never doing deliveries on the weekend... Which is actually pretty strange. I mean we are not all home and able to be there as not all postage is safe drop. That being said it took a world disaster for aus post to get a kick up the you know what! And we'll..... Have they performed well?
No major company in my eyes with all the money and government support should be using high volume work loads as an excuse to not have an item derlieved within a reasonable time frame as expected. They have the biggest and greatest project management teams and all the resources they need to be equipped for whatever they have to take on board. And yet here I am waiting for mower parts from the other side of vic for 3 weeks..... Excuses? Nupp.
Major companies should neve use work loads as an excuse. Employ more people, create new strategies. Create a system that works...


Tyson

NormK #108733 28/09/20 08:20 AM
Joined: Jan 2016
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NormK Online Content OP
SENIOR TECHNICIAN
Just reading the article Jack posted just shows what a grub management company Aus Post is

1 member likes this: Tjames1991
NormK #108736 28/09/20 12:17 PM
Joined: Sep 2015
Posts: 2,045
Likes: 145
SENIOR TECHNICIAN & HISTORIAN
Hi Norm Jack and Tjames1991,

Norm ,I would not use a courier,I had one parcel that ,Aus Post took 16 days to get it a distance of one and a half hours ,I just used a courier
and that took 22 days just to pick up the parcel and I rang them multiple times and they would ring saying it would be
picked up on certain days but it wasn't ,with Aus Post tracking at least if your parcel takes too long you can message them online
to go and find it ,the other day when I had to ring them it was a half hour wait to speak to them.


Cheers
Max

Attached Images
Z Package.png (266.14 KB, 92 downloads)
Z imes Delivery.png (372.47 KB, 92 downloads)
Z Delivery.png (382.45 KB, 92 downloads)
Z Made Yo.png (489.45 KB, 92 downloads)
Z Made You.png (626.46 KB, 92 downloads)
Z T.png (563.69 KB, 92 downloads)
Z Times.png (289.43 KB, 92 downloads)
NormK #108737 28/09/20 12:57 PM
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NormK Online Content OP
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Hi Max,
I don't know if you have noticed there is some bloke around Casey who is selling stuff on Gumtree stating he will not post, too many things gone missing,damaged, taking too long to arrive. Not good for a company that has a monopoly, is government funded with the CEO being the highest paid public servant in Aus and postage costs in Aus astronomical, and their service is becoming appalling

NormK #108750 28/09/20 09:46 PM
Joined: Sep 2015
Posts: 2,045
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SENIOR TECHNICIAN & HISTORIAN
Hi Norm and all

No I haven't noticed that guy on Gumtree who won't post items, so far I haven't had too many problems with Aus
Post as long as I have tracking, even if you have a problem they will compensate you up to $100 and paying
extra cover will compensate you up to $5000..

The damaged parcels reminds me of this clip below.



Cheers
Max

NormK #108753 29/09/20 12:56 AM
Joined: Jan 2015
Posts: 1,487
Likes: 23
AVB Offline
SENIOR TECHNICIAN
Boy do those images remind some my package deliveries over the years. No wonder I insure my out going packages.

NormK #108756 29/09/20 07:47 AM
Joined: Jan 2016
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NormK Online Content OP
SENIOR TECHNICIAN
At least my spark plugs arrived, 3 weeks from NSW, maybe they are using Cob&Co these days

NormK #108757 29/09/20 08:17 AM
Joined: Aug 2011
Posts: 2,995
Likes: 16
Former Moderator
Hi all,

I'll have to say that over the past year or so I've been using "Interparcel" opposed to AP. Generally the cheapest option ends up being "Couriers Please" and every now and again "Startrack" (AP) and to date I've found that they are far more reliable and much quicker than AP has ever been.

I sent a 15Kg carton (500mm x 500mm x 400mm) to Sydney from Adelaide and for a figure of $18 and bugger me it was there already by 10.00am the next day as I received a photo from the receiver of the carton totally unmarked. I could never complain with that sort of service. From that point onwards I've never used AP again apart from small padded bag stuff.

Cheers,
BB.


I live a 24 Hour lifestyle, but every now and again I seem to fall asleep, well at least that's what my wife tells me.
NormK #108767 29/09/20 09:06 PM
Joined: Sep 2015
Posts: 2,045
Likes: 145
SENIOR TECHNICIAN & HISTORIAN
G'day all.

Yes it's mostly Victoria that has major delays at the moment ,the courier that took 22 days just to pick up in Victoria
was" Couriers Please". I've also found on occasions a courier company is no cheaper than Aus Post .

NormK #108769 29/09/20 10:00 PM
Joined: May 2004
Posts: 102
Likes: 6
Apprentice level 2
I ordered some filament for my 3D printer from Perth and had it in 9 days, I ordered a book from Victoria which took 19 days very frustrating.

I must say the priority paid does work, I posted a couple of parts I had 3D printed to Brisbane, I then reprinted them using a different filament (which is stronger) I used priority on the second post and they both arrived on the same day.

It was over a week for the first post and 3 days for the priority, I am in Gol Gol which is about as far away as you can get westward from Sydney so am not sure what route it took.

Beech

NormK #108795 30/09/20 11:59 PM
Joined: Nov 2013
Posts: 6,938
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Forum Historian
G'day Beech and freight story tellers
From all that folks say here it appears that freight is inconsistent.
That's my experience too ... good stories & bad stories.

For me AUS Post has been a disappointment, overall.

AUS Post's charter was always for all Australians.
What it has become is a classed-based service.

Folks pay more for what everyone was getting just
a few years' ago. What a shame and disgrace!

We now live in the age of the 'upgrade' What a joke!

Everyone seems to have a horror story.

. . .

Beech, whenever I hear a place name that is unknown to me
my ears [Censored] up..

Welcome the folks of Gol Gol!
That's a pretty place in AUS ... the great Mildura region.

https://en.wikipedia.org/wiki/Gol_Gol%2C_New_South_Wales

Cheers
--------------------
Jack

NormK #108851 04/10/20 09:09 AM
Joined: Jan 2016
Posts: 7,466
Likes: 143
NormK Online Content OP
SENIOR TECHNICIAN
This is my latest outburst at Aus Post after they sent me an email yesterday saying that an item being sent from QLD was being delayed because of the "virus"

Why the hell don't you people just get on and deliver the Poo you are paid to do instead of blaming the corona virus for your inability to just deliver parcels as this is what you are supposed to do. You cut down on delivery days while that bitch running Aus Post is the highest paid public servant in Aus. I guess she should tip a bit of her outrageous salary into getting your service back up to a standard that the Australian population expects of a monopoly government funded service.
Have a nice day.
Norm Keen

NormK #108853 04/10/20 11:04 AM
Joined: Sep 2015
Posts: 2,045
Likes: 145
SENIOR TECHNICIAN & HISTORIAN
Hi Norm

Yes Aus post have a few problems with less flights and with social distancing they have to employ less people ,then
all the time wasted on cleaning between shifts in Melbourne .

https://www.abc.net.au/news/2020-09-01/australia-post-to-break-parcel-delivery-record/12614028

What a great business record profits and substandard service lol.

We all know what happens at a restaurant when you make a complaint about your food ,I think Aus Post will
tamper with your deliveries now Norm.



Cheers
Max.

Attached Images
Coronavirus Domestic updates(1).png (116.63 KB, 53 downloads)
Coronavirus Domestic updates.png (103.57 KB, 53 downloads)
NormK #108854 04/10/20 11:15 AM
Joined: Nov 2013
Posts: 6,938
Likes: 278
Forum Historian
G'day Norm and Max
The folks in the AP boardroom will have a great laugh at that.

The CEO will then announce the new Australia Post slogan and advertising
campaign that will take AP into the future ...

The slogan [drum roll] ...

Australia Post: Anything goes ...





Cheers
-------------------------
Jack

p.s. Max, just saw your post.
Most agreement there. Although the video
seems to also be about dealing with a Karen.
grin

NormK #108891 06/10/20 11:20 AM
Joined: Jan 2016
Posts: 7,466
Likes: 143
NormK Online Content OP
SENIOR TECHNICIAN
Patterson Lakes is 18 ks from my place , 16 days so far and still waiting, same from South Morang, maybe about 25 ks and 16 days so far, wonder if I have to wait another 9 days so it will have traveled 1km per day. Aus Post are really up to the task, not

NormK #108892 06/10/20 01:50 PM
Joined: Jan 2015
Posts: 1,487
Likes: 23
AVB Offline
SENIOR TECHNICIAN
And you guys wonder why we over here call the US Mail Snail Mail. Sounds your post is should be called that too.

NormK #108894 06/10/20 04:16 PM
Joined: Jan 2016
Posts: 7,466
Likes: 143
NormK Online Content OP
SENIOR TECHNICIAN
And there is the other side to all this and it is obviously all about the money. I ordered a new phone on Sunday afternoon and it arrived before lunch today, so it can be done

NormK #108895 06/10/20 04:26 PM
Joined: Sep 2015
Posts: 2,045
Likes: 145
SENIOR TECHNICIAN & HISTORIAN
G'day Norm ,AVB and Jack

Parcels in Vic go to NSW then the parcels are sorted
in NSW and then they go back to VIC where they started this takes about 14 days then up to 7 days
more to deliver from what I have seen watching the tracking .

If you want a parcel delivered quicker buy from NSW that only takes about 9 days at the most , I have parcels
sent from VIC to NSW not the other way around but watching the tracked parcels sent from VIC to other states
they arrive quicker than sending a parcel from VIC to VIC.

That's strange you got a delivery quickly ,although they did say mail was prioritized so I guess if
it's from a big company it arrives quicker ,I've heard Amazon stuff is quicker in Vic.

Cheers
Max.

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