Does anyone know how to contact Poulan directly. I bought a brand new Poulan Pro chainsaw. This chainsaw does not idle and dies as soon as I let off the trigger. A problem I see is not mine alone. The manual states the carb should only be adjusted by a service person. I am also finding the chain very hard to tighten, with their so called "easy" adjustment on the bar. The screwdriver just slips out and is enlarging the slot, and when I do finally get the chain somewhat tight, it is loose again after only a few cuts. I sure wouldn't recommend this saw to anyone else.