I was up at the local mower shop today picking up some parts and while I was there 2 blokes walked in with whipper snippers in their hands and both were told very politely to take them away, not interested in even looking at them, cheaper to just go and buy another one. Neither of the blokes looked too happy about the situation but that is the way it is, they are fiddly to fix and people think it won't cost much because they are a small item but you can spend a lot of time on them