Hi Scott,
Yes it's the same ol same ol that happens with wholesalers setting up retailers and then another company comes along offering more GP to be made and thus the original supplier is just forgotten about. This is also the fault of many suppliers not having Reps any more to keep retailers eager and keen to sell the product like it was in my time when I used to fly into Victoria, Western Australia and NSW along with looking after my own state of South Australia every month to keep on top of things or it would all fall apart.
As I'm in Adelaide I could contact Protec and see what I can organise from my end, but rest assured that they won't send a small consignment (1 litre) interstate as it is classified as "DG" Dangerous Goods and the fines are pretty big if you get caught smuggling DG stuff in the cab of a truck. I've been through all this trying to get a particular paint from Dawn Tools (Hammer tone Green for an SG vice) in Melbourne, now there's a pain in the backside company to deal with and they are wondering why sales have dropped off immensely. Some just don't get it do they ?
Cheers,
BB.