I had a funny experience a few years ago when I was at the local mower shop getting a belt for an Ariens self propelled. Andrew was looking through the book for the belt and out of the corner of his eye he spotted a bloke coming through the door with a Ryobi, he just looked at the bloke and, said "don't bring that thing in here" and went back to looking at the book. He was still looking in the book when a second bloke walked in with another Ryobi and he just repeated the processs. That was 2 in the space of a few minutes, I wonder how many of those he gets in a day. They are not worth his time even looking at the things. I remember taking a McCulloch chain saw to him to him in 1984 and the reply then was similar, "just take it back to where you got it from" Hi attitude has not hurt his business and has obviously saved him from wasting half his life working on this rubbish