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#71437 16/01/16 04:51 AM
Joined: Nov 2013
Posts: 6,938
Likes: 303
Forum Historian
[1] This issue relates to uploading images.

A member contacted me and said he had problems uploading an image.
The image was 2.6 MB jpg and therefore under the 4MB maximum.

The message was that the file could not be uploaded because of file size.
The image was emailed to me and I reduced the size.

The member tried to upload the smallest size 348KB. The error, this timne,
was that the image had to be in jpeg or png format.

I logged in using the Tester profile and could upload the same images
to the same forum.

https://www.outdoorking-forum.com.au/forum/ubbthreads.php?ubb=showflat&Number=69957

[2] This issue relates to the notice given for uploads:

[Linked Image]

[Linked Image]

The image above was uploaded as the 2592x1936 2.7MB original.
The uploader correctly has converted it to 1280x956 = 316.79KB

However, the image is not clickable to reveal a larger size.
This is so under my profile and the test profile.
My question is - is the Uploader Notice in error?

This issue has been forwarded to Bruce for investigation.

----------------------
Jack


Portal Box 6
Joined: Jan 2015
Posts: 988
Likes: 7
Qualified Senior
I tried another picture into this post and received this message, I either get this message or the wrong file type message


We encountered a problem. The reason reported was
Files can be no larger than 4194304.

Please click [ Back ] to return to the previous page.

Thanks for your help Jack, using Photobucket at the moment but it's the long way around.

Joined: Dec 1999
Posts: 5,382
Likes: 34
Repair Junkie
****
Originally Posted by paul_c
I tried another picture into this post and received this message, I either get this message or the wrong file type message


We encountered a problem. The reason reported was
Files can be no larger than 4194304.

Please click [ Back ] to return to the previous page.

Thanks for your help Jack, using Photobucket at the moment but it's the long way around.

I tested as you and the photos uploaded with no problem. You need to be specific on what image type you are trying to upload and size so that we can test to see what is the problem that you are having. cheers2


Regards,
[Linked Image]

Bruce


Please do not PM me asking for support. Post on the forums as it helps all members not just the individual.
Joined: Jan 2015
Posts: 988
Likes: 7
Qualified Senior
[Linked Image]

Ok, just took this one with the iPad camera and it works, problem definitely with my iPad. I took the same picture again but this time i saved it to my photo library and it won't upload. I will check my settings and see what's up. Apple must be converting the photo to some other format for storage.

Thank you Bruce and Jack

Interesting that the picture is now gone, I suspect Apples ICloud has a lot to do with this. I have turned off all of Apples bling and will try to upload a pic


Last edited by paul_c; 16/01/16 08:03 AM.
Joined: Nov 2013
Posts: 6,938
Likes: 303
Forum Historian
I've got but one claim to fame Paul:

I don't own an Apple product

This issue has arisen before on Apple Smartphones (but not iPads...yet).
Your photo is displaying as this:-

[Linked Image]

The code shows it is definitely a .jpg format file
[Linked Image]

Joined: Jan 2015
Posts: 988
Likes: 7
Qualified Senior
[Linked Image]

Uploaded using the take photo option, bypassing the storage album. This photo will not be stored on my iPad. Just checked and it is stored in my photos.


Last edited by paul_c; 16/01/16 08:35 AM.
Joined: Jan 2015
Posts: 988
Likes: 7
Qualified Senior
[Linked Image]

Now it works and then it doesn't ?

Last edited by paul_c; 16/01/16 09:10 AM.
Joined: Jan 2015
Posts: 988
Likes: 7
Qualified Senior
[Linked Image]
[Linked Image]
[Linked Image]

No problem using my wife's IPad which has not been upgraded from ios7

Joined: Nov 2013
Posts: 6,938
Likes: 303
Forum Historian
That's great Paul - progress is being made.

I personally feel that using this site should be hassle-free.
Technology seems to get in the way sometimes.

Clearly, members are now profiling you Paul.

You have violent, militaristic tendencies, you are pedantic
and precise, and have a penchant for cheap student-grade noodles.
You have pets, possibly male and female.

You have a sense of humour, but you have problems uploading
images to a support group website.

Hope you get it sorted, Paul.
------------------------------------
Jack


Joined: Jan 2015
Posts: 988
Likes: 7
Qualified Senior
[Linked Image]

Works from my phone

Last edited by paul_c; 16/01/16 10:15 AM.
Joined: Jan 2015
Posts: 988
Likes: 7
Qualified Senior
Looks like all my problems are down to the Apple update 9.2, will have to wait for another update to fix the last update. Will use my wife's IPad which is still Ios7 for any quick shots and Photobucket for any longer postings

Joined: Nov 2013
Posts: 6,938
Likes: 303
Forum Historian
Hi Paul

thanks for letting us know, as it could easily affect other members.
I have empathy for the time taken to diagnose these issues.


Moderated by  Bruce 

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