AVB, it isn't the fact that it has a plastic drum that is the problem, it is the fact that the holes in the inner drum are large enough to allow coins/washers through that are big enough to punch holes in the outer tub. If it had a screen around the inner drum this problem would not happen and I can assure you as long as man uses washers and coins they will get left in trouser pockets and end up in washing machines. About 40 years ago I bought a new Hoover front load washing machine that broke down the very first day and continued to break down for the 12 months we had it before I threw it down the tip. Never bought another Hoover product again. Does this hurt the manufacturer, probably not, but I feel better