I've heard all these stories before Tyler ,some of the genuine brand dealers are the worst for ripping people off ,not to mention all the repairers that make up fictitious repairs and charge for them and damage customers' cars and the owner pays, the amount of times I've heard of people getting charged thousands of dollars for a misdiagnosed fault with their car and the original problem is still not fixed.
I knew someone that went to an Auto Reconditioner and paid for a new auto ,get the car back look under the car and they hadn't touched the car just charged for an auto they hadn't fitted so the car went straight back.
I've seen tons of services where part of the service is to check and adjust drum brakes and you can tell straight away they haven't even had the wheels off ,so you pay for a service but they skip half of it.
My cousin had a new car always had it serviced at one dealer ,they stripped the sump plug and said it was the car owners fault as they must have taken the car to someone else who over tightened the plug then they wanted to charge over $500. to remove the engine and put a new sump on .
You would never go back to them after telling them just put a tap in the sump to the next oversized plug size, job done for under $5. As long as you use a lot of grease on the tap to collect the leftover metal from ending up in the sump you wont have a problem.
I think they would have tapped the thread and then charged for a new sump if you didn't know.
There were car dealers that would sell genuine hub caps for around a $100.or more each , so the new vehicles they sold they would remove the hub caps put them straight into spare parts and fit $20. hubcaps on the new car ready for sale.
Also have heard of dealers charging hundreds to remove a fuel tank to replace a fuel filter that is part of a petrol vehicle service but they charge a Diesel owner this fee and the fuel filter is in the engine bay and has no filter in the tank.
Dealers have put an Auto service charge down to people with a manual gearbox so have overcharged for work that is impossible to do.
Seen a few cars come back from wheel aligners and the tie rod adjusters are loose ( been adjusted but not tightened afterwards) and have seen loose camber and caster adjusters.
Some tyre fitters will do the wheel nuts up so tight with the rattle gun that when you undo the wheel nut the stud snaps off and no way will they pay for repairs.
Lots of damaged mags and wheels from tyre fitters,but they don't pay.